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Inventory transfers between sites: how to move stock and keep both records right

By Safock Procurement Research Team9 min read

Short answer

An inventory transfer between sites moves stock from one of your locations to another. Run it in six steps: request, approve, dispatch, transit, receive and settle. The sender’s stock falls on dispatch, the goods sit in transit, and the receiving site adds and pays for only what it accepts. Any gap is recorded and resolved.

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A school group's central store sends $1,690 of supplies to one campus, and two cases of copier paper never leave the loading bay while a case of paper towels arrives crushed. If the transfer counts as done when the van leaves, the campus is charged the full $1,690. Its records now show $80 of stock it doesn't have, and nobody can say where the gap came from.

Record the same transfer at both ends and the campus is charged $1,610. The $80 is named, line by line, the next morning.

What is an inventory transfer between sites?

An inventory transfer between sites moves stock from one of your locations to another. The sending site's stock goes down, the receiving site's goes up, and no supplier or invoice is involved.

It goes by many names. Store chains call it a stock transfer between branches or an inter-branch stock transfer. Clinic networks send stock out from a central pharmacy. School groups send it from a central store to each campus. Restaurant groups send it from a commissary, which has its own costing questions. The document behind it is usually called a transfer order or transfer note.

Most transfers top up a site from a central store or even out stock between sites. Some rescue stock that would expire where it sits, which our guide to expiring stock transfers covers. This guide covers the process every inter-site transfer shares. For the wider view of stock across a network, see multi-location inventory management.

Why do transfers between sites go wrong?

Most transfer errors come from records kept at one end only. The sender logs what left, or the receiver logs what arrived, and nobody compares the two.

When a transfer counts as complete on dispatch, anything that was never loaded or arrived damaged becomes part of the receiving site's stock on paper. Nobody sees the gap until a stock take, and by then nobody remembers which van run caused it.

Record errors are common. A study of nearly 370,000 inventory records across 37 stores of one retailer found 65% of them were inaccurate. The authors list the distribution structure among the factors that make inaccuracy worse. Transfers are part of that structure.

What goes on a transfer order?

A transfer order needs enough detail for three people to do their part: the approver, the person who picks it and the person who receives it.

FieldWhy it matters
Transfer numberTies the dispatch, the receipt and any gap to one record
From site and to siteSays whose stock goes down and whose goes up
Requested by, and the reasonLets the approver judge it, and explains it later
Item, unit and quantity per lineWhat should move, in the unit the store counts
Unit costThe value that moves with the stock
Budget or cost codeSays which site's budget carries the charge
Required-by dateSo the run can be planned
Dispatched quantity, by whom and whenThe sender's half of the record
Received, rejected and accepted, by whom and whenThe receiver's half, line by line
Discrepancy reasonShort, damaged, wrong item, or found later

The receiver's half works like a goods received note for a supplier delivery. Each line is counted, and anything not accepted gets a reason.

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How do you transfer stock between sites, step by step?

A sound transfer has six steps: request, approve, dispatch, transit, receive and settle. Each step has an owner, and each one leaves a record.

  1. Request. The receiving site asks for stock, or a planner proposes the move. The request names the items, quantities, required date, budget code and reason. If a site can see spare stock at another location, a transfer request should come before a new purchase order.
  2. Approve. Someone checks the request against the sender's stock and the receiver's budget. For high values, an approval matrix with the same limits as purchases works for transfers too. Flag any transfer that would leave the sender below its own reorder point.
  3. Pick and dispatch. The sender picks each line, records the quantity loaded and signs it out. The sending site's stock falls now, and the goods move to in transit.
  4. Transit. The goods are on a van or with a courier. They still belong to the organisation, but they are on neither site's shelf.
  5. Receive. The receiving site counts each line and records received, rejected and accepted quantities, as it would when receiving a supplier delivery. Only the accepted quantity joins its balance. Neither end should be able to edit the other's half.
  6. Settle. Any gap between dispatched and accepted becomes a named discrepancy. Someone looks into it within an agreed time, such as two working days. It closes as found and sent on, returned to the sender's stock, or written off to the account your policy names.

Every step should leave an entry with the person, the time and the quantity. Corrections go in as new entries, never as overwrites. An append-only audit trail keeps the sequence that explains any later variance.

What is inventory in transit?

Inventory in transit is stock that one site has dispatched and another has not yet received. It has a real value, and it sits between the two sites' records.

Treat it as a location of its own, whose balance equals the transfers dispatched and not yet received. You know how long a run should take. Anything in transit for longer needs a phone call.

A growing in-transit balance often means a busy site is unpacking boxes and never confirming the transfer. Transfers confirmed at both ends keep that balance honest.

A worked example: a short transfer from a central store to a campus

A school group's central store sends four lines to Riverside Campus on a Monday van run. On Tuesday the campus receives it. Two cases of copier paper are missing, and one case of paper towels arrives crushed and wet.

Three checks hold for every transfer:

Dispatched = accepted + short + rejected, on every line

Charge to the receiving site = accepted quantity × unit cost

In transit = dispatched value − accepted value − value logged as a discrepancy, which must reach zero once the receipt is recorded

ItemUnit costDispatchedReceivedRejectedAcceptedAccepted valueGap
Copier paper, case of 10 reams$24.504038038$931.00$49.00 short
Paper towel rolls, case of 6$31.001212111$341.00$31.00 damaged
Floor cleaner, 1 gallon$18.758808$150.00
Whiteboard markers, pack of 12$9.402020020$188.00
Total$1,610.00$80.00

The central store dispatched $1,690.00 and Riverside accepted $1,610.00. The $80.00 gap is $49.00 short and $31.00 damaged.

The entries at both sites

The central store finds the two cases of paper on its loading bay and puts them back in stock. The crushed towels can't be used and are written off.

StepCentral storeIn transitRiverside CampusOpen discrepancy
Monday: dispatched−$1,690.00+$1,690.00
Tuesday: received−$1,690.00+$1,610.00+$80.00
Paper found at the central store, restocked+$49.00−$49.00
Crushed towels written off$31.00 write-off−$31.00
Net−$1,641.00$0.00+$1,610.00$0.00

The central store's stock falls by $1,641.00. Riverside gains $1,610.00, and its budget is charged $1,610.00. The $31.00 difference is a write-off with a reason attached. Every column closes. If Riverside still needs the paper, it goes on the next run as a new transfer.

One step or two?

Counted on dispatchDispatched, then received
Paper on Riverside's record40 cases38 cases
Charged to Riverside$1,690.00$1,610.00
Where the $80.00 sitsInside Riverside's stock, unexplainedOn the transfer, by line and reason
When it's foundAt the next stock take, if at allAt the receiving door, the same day
Who can explain itProbably nobodyThe receiver and the dispatcher

The goods and the van are the same in both columns. The only difference is whether the receiving site confirms what arrived.

Which site's budget carries a transfer?

The receiving site normally pays for what it accepted, at the cost the stock already carries. The sender carries what it sent and the receiver never got, unless your policy names a central account for transit losses.

Three rules settle most arguments:

  • Transfer at cost. Moving stock between your own sites isn't a sale. The stock keeps the unit cost it had at the sender, with no markup.
  • Charge on acceptance. The receiving site pays for the accepted quantity only. A campus should never pay for paper it never got.
  • Name the account for losses. Decide up front whether transit losses go to the sender, the transport budget or a central shrinkage account. Whoever settles a discrepancy then applies a rule instead of negotiating one.

Freight is the other decision. Under IAS 2, the cost of inventory includes the costs of bringing it to its present location and condition. Whether your own van runs belong in stock cost is a question for your accountant. For budgets, suppose the Riverside run costs $60 in driver time and fuel:

Freight policyCharged to RiversideCarried centrally
Absorb it centrally$1,610.00$60.00
Recharge the run to the receiving site$1,670.00$0.00
Add a 4% uplift to transferred value$1,674.40$0.00

Absorbing freight centrally is simplest, and sites don't hold back requests to avoid a charge. Recharging shows sites the cost of many small transfers, which nudges them towards larger, regular runs. An uplift should roughly match what the vans cost over a year, so review the rate yearly.

How do you handle a short or damaged transfer?

Record it at the door, find the cause within days, and close it under a rule you agreed in advance.

  • Record the reason on the line. Short, damaged or wrong item, with a photo for damage.
  • Check the sender the same day. Recount the pick location and check the van.
  • Give it an owner and a deadline. An open discrepancy is still stock nobody can find.
  • Look for patterns. Repeated shortages on one route or item point to a process problem, and feed your inventory variance reporting.

When this doesn't apply

  • Separate legal entities. A transfer between companies in a group may be an intercompany sale, with invoices, tax and transfer pricing rules. Take advice.
  • Issuing stock for use. Supplies handed to a department to use up are consumption. There is no receiving balance to update.
  • Production. A central kitchen turns ingredients into prepared food, so the cost that moves follows a recipe.
  • Regulated items. Controlled drugs and hazardous chemicals may need extra signatures and records. Check the rules that apply to you.

Sources

Frequently asked questions

What is the difference between a transfer order and a purchase order?+

A purchase order buys goods from a supplier and leads to an invoice and a payment. A transfer order moves stock you already own from one site to another, so there is no supplier, invoice or payment. It still needs approval, a dispatch record and a receipt, because stock and cost change at both sites.

Do transfers between sites need approval?+

Usually, once they pass a set value or when the receiving site’s budget pays for them. Routine top-ups from a central store can run on a standing schedule. Larger or unusual transfers should go to whoever owns the receiving budget, and the sender should confirm the move won’t leave it short of its own stock.

How long should stock stay in transit?+

No longer than the normal run time between the two sites, plus a small margin. If a van runs between two sites every day, a transfer still open after two days needs chasing. Review the in-transit list every week and follow up any transfer that has been dispatched but not received.

Should sites transfer stock to each other directly or through a central store?+

Direct transfers are quicker when two sites are close and one has spare stock the other needs. Routing through the central store suits organisations whose vans only run from the centre. Either approach works when each move is dispatched and received on record, under the same approval and costing rules.

What should a site do if a transfer arrives with the wrong item?+

Reject the wrong line on the receipt with a reason, and keep the goods apart from usable stock. The sender then decides whether to collect them and send the right item on the next run. If the receiving site can use the wrong item, record it as a separate transfer so both sites’ records stay accurate.

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